WE ARE USUALLY ASKED ABOUT

What are our range of prices

We have titles as low as 0.50P up to 1800 Pounds

Do we accept book requests?

Yes we do : when we arrange for a shipment from abroad, and you ask us to get you special book, we get you the price and if you accept it 50% deposit has to be credit to our bank account so that we can proceed with ordering the book for the source

Can I cancel my order for full refund?

Yes you can. You have 7 days to do that as long as the book is not dispatched. If it is dispatched, then, the shipping cost along with the returning postage will not be refunded. The book has to be in its original packaging. Please, do not unwrap it

What are the payment methods used on website?

We use PayPal, Klarna, Clearpay, Pay by Card through Stripe and Bank Transfer. In some cases where the customer is not able to use the above methods, Western Union is available too

Can I request holding a book till my pay day?

Yes you can with 10% deposit which is not refundable if you cancel

Can I collect my order?

Collection is not available at this time as we process orders through our website ONLY. Insha’Allah that option will be available soon

What are the shipping options available in the UK?

We have the following:

Royal Mail 48 hrs, DPD, FedEx, Evri, Inpost Parcel, UPS access point collection and may other options that will be available upon check out

How do you wrap parcels?

For Parcels up to 1kg, we have padded postal bag

For light weight parcels up to 2 kg, we use book wrap

For parcels up to 25 kg, we use double wall card box

How long will it take to ship my order?

We aim to ship it with in 1-2 business days. We close during weekends and bank holidays as no shipping companies will be operational during these days

How to choose book cover colour preference?

you can leave us a note when you check out with your colour preference but we will honour it in case of the availability

DIDN'T FIND THE ANSWER?

All what you need to do if nothing answered your concern is to Text us on 00447472064009 or email us bookstoreuk@hotmail.com. Or fill the form below.

Please, do not call as we will not be able to answer it

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